Breadcrumb

Satisfied staff for a successful project!

Personalised hardware with tailored support


STAGING

Devices personalised for each user
& deployed as such


SUPPORT

Individual handover, training…
for operational staff


HELPDESK

Resolutions in all areas:
devices, applications, lines, networks

Ready-to-use devices

90,000 devices configured / year

We take control of the whole chain of preparations:

  • Supply and management of stocks: devices, SIM cards and accessories
  • Personalised configurations: network connections, messaging, mobile apps, default settings, security codes…
  • Individual packaging and labelling
  • Delivery on site, at handover points or with your staff
  • Production reporting in real time

 

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Immediate uptake!

20,000 users trained per year

Complete individual and collective assistance:

  • Quick start guide: PDF or printed leaflet, video tutorial, you can choose!
  • Individual assistance during device handover
  • Collective training with online session selections by staff

 

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A specialised Helpdesk

Our specialised team processes more than 310,000 tickets per year and resolves more than 80% of requests at the first call! !

  • Devices, applications, lines, networks: we manage the whole Mobility area
  • Personalised time-slots
  • Multilingual helpdesk
  • A near-shore or within France service centre, according to your needs

 

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